Privacy Policy

Privacy Policy

Effective Date: 12 FEB 2025

Welcome to FUTERNIX. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our AI & Smart Tech Gadgets.

1. Information We Collect

We collect and process various types of personal data, including but not limited to:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing/shipping address, payment details.

  • Device Information: IP address, browser type, operating system, referring URLs, and browsing behavior.

  • Order & Transaction Data: Purchase history, order details, and payment confirmations.

  • Customer Support Information: Communication records when you contact us for assistance.

  • Cookies & Tracking Technologies: Data collected through cookies and similar technologies for analytics, marketing, and personalization.

2. How We Use Your Information

We use your data for the following purposes:

  • Order Processing & Fulfillment: To process transactions, manage orders, shipping, and returns.

  • Customer Support: To respond to inquiries and provide assistance.

  • Marketing & Promotions: To send promotional emails, special offers, and updates (you can opt out at any time).

  • Personalized Experience: To improve your shopping experience through tailored product recommendations.

  • Security & Fraud Prevention: To detect and prevent fraud, unauthorized access, and security breaches.

  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Payment processors, shipping carriers, and third-party tools necessary to operate our store.

  • Legal Authorities: If required by law or to protect our business and customers from fraud or illegal activities.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.

4. Your Data Protection Rights

Depending on your location, you have the following rights:

  • Access & Correction: Request access to your data and correct inaccuracies.

  • Deletion: Request deletion of your personal information under certain conditions.

  • Opt-Out: Unsubscribe from marketing communications at any time.

  • Data Portability: Receive a copy of your data in a structured format.

  • Restrict Processing: Limit how we use your data in certain cases.

To exercise your rights, contact us at futernixs@gmail.com.

5. Data Security & Retention

We implement security measures to protect your data from unauthorized access, loss, or misuse. We retain personal data only as long as necessary for legitimate business purposes or legal obligations.

6. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance user experience and collect analytics. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

8. International Data Transfers

If you are accessing our store from outside CANADA, your data may be transferred to and processed in a country with different data protection laws. By using our services, you consent to such transfers.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify you of significant updates.

10. Contact Us

For any questions regarding this Privacy Policy, contact us at Futernix.com
futernixs@gmail.com