Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Welcome to the FAQs section of FUTERNIX. Below are answers to commonly asked questions about our AI & Smart Tech Gadgets, policies, and services. If you have additional queries, feel free to reach out to us.

1. Orders and Payments

Q: What payment methods do you accept?
A: We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and other secure payment options available at checkout.

Q: Can I change or cancel my order after it has been placed?
A: Orders can be modified or canceled within 6 HOURS of placement. Please contact us immediately at futernixs@gmail.com for assistance. Once the order has been processed, changes or cancellations may not be possible.

2. Shipping and Delivery

Q: Where do you ship to?
A: We ship worldwide! Delivery times and costs vary depending on your location and selected shipping method.

Q: How long does it take to receive my order?
A: Delivery times depend on your shipping choice:

• Standard Shipping: [2-5 business days]

• Express Shipping: [2-3 business days]

• International Shipping: [5-10 business days]

Q: How can I track my order?
A: Once your order ships, you will receive an email with a tracking number and instructions to monitor your package.

3. Returns and Refunds

Q: What is your return policy?
A: We accept returns within 1 day of receiving your order. Items must be unused, in original packaging, and accompanied by proof of purchase. Visit our Refund Policy page for more details.

Q: When will I receive my refund?
A: Refunds are processed within 3 days after we receive and inspect your returned item. Processing times may vary depending on your payment provider.

4. Product Information

Q: Are your products compatible with all devices?
A: Most of our products are universally compatible. Check the product description for specific compatibility details or reach out to us for assistance.

Q: Do your devices come with a warranty?
A: Yes, many of our products include a 1-3 years warranty. Please refer to the individual product pages for warranty details.

Q: Can I get technical support for my purchase?
A: Absolutely! Contact us at futernixs@gmail.com or visit our Support Center for assistance with your product.

5. Discounts and Promotions

Q: Do you offer discounts for bulk orders?
A: Yes, we offer special discounts for bulk purchases. Please contact us at futernixs@gmail.com for a custom quote.

Q: How can I stay updated on sales and promotions?
A: Sign up for our newsletter and follow us on social media to stay informed about exclusive deals and product launches.

6. General Inquiries

Q: How do I contact customer support?
A: You can reach us via email at futernixs@gmail.com.

Q: Do you offer gift cards?
A: Yes, we offer digital gift cards. They are perfect for gifting AI & Smart Tech Gadgets to your loved ones.

Q: Are your products eco-friendly?
A: We strive to source sustainable and eco-friendly products whenever possible. Check the product description for specific details.